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Our Luxury Coaches - Brand
New Mercedes Benz Cruisers!

Our luxury Coaches are well equipped with all the latest editions. With onboard urns, cold running water, extra distance between the seats, kneeler to lower the coach to make for easier boarding, seatbelts, and wide panoramic windows with shade cloth blinds to cut out the sun and not the view, our coaches have been built with you in mind.

Our Coaches also contain the following safety information on a card behind each seat.

FOR YOUR SAFETY
At the Coach Pick Up Point:
On the first day of all tours please ensure you are 15 minutes early.

Sometimes delays can occur. Do not wander off. If you have a mobile phone and the coach is more than 15 minutes late, please call the number on your boarding pass, or 02 4966 0465 if you cannot contact the coach.

Coaches have what is called an "over-hang" at the front. Therefore the front of the coach may "hang-over" the gutter when pulling into bus stops. The coach also drops at the front to lower the entry for your convenience of entry. Please stay well back from the roadside while waiting for the coach.

Wait until the coach stops completely before going near the door. Watch for mirrors and other obstructions near the doorway. Crew will give your seat allocation and load your luggage, before you enter the coach.

Please advise your crew if you have luggage which is close to breaching our weight limits.

Whilst we appreciate offers of assistance, it is often easier for the drivers to load by themselves. If they require assistance they will ask for volunteers.

Riding in the Coach:
Once you have received your seat allocation, please proceed to your seat. Any heavy bags or items should go under the seat, and lighter items (eg hats) may be placed in overhead racks (please ensure they are secured).

Please keep your seatbelt fastened at all times, and do not move around the cabin whilst the coach is moving.

We maintain the condition of our coaches for your safety, comfort and enjoyment. If you notice any aspect which does not meet our high standards, please advise your crew.

Leaving the Coach
Departure points must be adhered to in the interests of complying with Ministry of Transport Regulations.

Please remain in your seat until the coach has stopped and the driver has opened the door.

The driver will then lower the door, please do not get onto the steps before the coach has been lowered.

Make sure you check all your belongings are off the coach before disembarking.

Once you are off the coach, please stand well back to allow others to disembark safely. Take particular care of mirrors and luggage bin doors which may be open when moving around outside the vehicle.

Please remove your suitcases from the luggage unloading area as soon as possible and stand back.

Never try to cross the road before the coach has moved away and you can see clearly both ways. If someone is meeting you, please ask them to park on the same side as the coach is going to arrive, but away from the bus stop to enable to coach to park safely.

IN AN EMERGENCY - DO NOT PANIC
Follow the instructions of your crew. They are experienced and will know what to do.

Do what you are told by the crew immediately you are asked.

Seek assistance from the crew if anybody is injured.

DO NOT MOVE INJURED PEOPLE UNLESS IT IS ABSOLUTELY NECESSARY AS THIS COULD MAKE THEIR INJURIES WORSE.

If crew have been injured, leave the coach and assemble in a group well clear of the coach.

If emergency services, such as police, fire or ambulance are needed tell them your exact location, the number of passengers on board and that a coach is involved.

Stop other passengers from wandering away or onto the road.

WAIT UNTIL HELP ARRIVES.
IN A FIRE
DO NOT PANIC.

Move at least 10 metres away from the coach.

Stay clear of the roadside, sitting down in a group is a good idea.

Organise or participate in a head count to ensure no-one is missing.

DO NOT GO NEAR THE COACH TO COLLECT PERSONAL PROPERTY. LEAVE IT THERE.

EMERGENCY EXITS ARE AT THE FRONT DOOR
If advised by your crew, please use the emergency hatch on the roof of the coach or the emergency windows at the rear of the coach.

 


   

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Lic No. 2TA5150 Northern Highland Travel Pty Ltd